நெற்றிக்கண் திறப்பினும் குற்றம் குற்றமே - நக்கீரர்

Last year Incident ...

I was booked a ticket from Cumbum to Bangalore. They mention that the Bus departure time was 5:15pm, board at 4:45pm.


Usually I board at 4:50pm, but I was bit late on the day. At 5:05pm I was reached the boarding point and went to the office to verify the ticket. The Office incharge told me that today the bus came early so left already. I was shouted the guy without updating the passenger how did you move the bus before 5:15pm, if you do like this customers will refuse your travels.


He was very cool and told me that we were not depending on customers and we are getting good profit on Parcel service. For a single trip without passengers we are earning good profit in Parcel service.


Knowing People Needs